Regarding "Radiant Silvergun" for Steam we are currently investigating reports that the game cannot be started. Please try the solution below as a temporary measure.
Solution 1 : Update DirectX.
Try updating Windows updates, DirectX will also be automatically updated to the latest version. If this doesn't work, download and run the DirectX End-User Runtime Installer [www.microsoft.com].
Solution 2 : Confirm that there are no other applications running at the same time.
Powerful software like video recording applications can compromise the game's performance and stability. If the game won't start,, please close as many applications as possible while playing.
Solution 3 : Update your Video/Graphics Drivers and Windows Operating System.
Try updating your video card drivers, Also make sure that the latest Windows updates are applied. Nevertheless if the problem persists try a clean install of your graphics card driver.
Solution 4 : Add the game’s folder and files to your anti-virus program’s exception / exclusion list.
Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error.
We recommend users add all of the following files and folders to the Anti-virus and Firewall exclusion list to prevent this issue.
C:\Program Files (x86)\Steam\steamapps\common\Radiant Silvergun
C:\Program Files (x86)\Steam
C:\Users\%USERNAME%\AppData\Local\Steam
*The above settings are normal settings. If you have made any changes, please add the destination folder to the exclusion list.
*Check your antivirus software's guide for guidance on adding exceptions to your antivirus software.
Solution 5 : Give administrator privileges to Steam and the game.
Some users can get the game running properly by running Steam.exe in administrator mode.
This can be done by right-clicking on the Steam.exe file and selecting “Run as administrator.” If that doesn’t work, try running the RS.exe file in administrator mode as well.
Solution 6：Verify the game’s cache in Steam.
This may find missing files or damaged files that need to be repaired, even if you've just installed the game.
Open the properties of Radiant Silver Gun in your Steam Library. Select the “Local files” tab and click the “Verify integrity of game files” button.
Solution 7：Please check the specifications of your PC.
If you do not enough the minimum requirements for the game, this may result the game not running.
If you still experience issues or crashes, please provide the detailed information below.
( https://www.live-wire.co.jp/support )
Tell us your system specs
1) CPU name & model
2) Name / model of the desktop or laptop
3) Graphics card / chip model and the amount of VRAM
4) Video driver version number
5) System memory size
6) OS version (Windows 10, 11, etc)
7) Anti-virus software name and version
8) Your region (country)
9) Give as many details about your issue as possible
This information, such as the graphics card model and VRAM, is available by running a DxDiag report.
To create a DxDiag report:
1. Open a "Run" dialog in Windows. This can either be done by typing "run" into Start 2.Search, or by holding the Windows key and pressing "R."
3.Type "dxdiag" into the box that comes up.
4.From the DirectX Diagnostic Tool window, wait for the tool to gather the information it needs, then click "Save All Information" which will ask you to save a text file, named "DxDiag.txt" by default. Save this file somewhere where it will be easy to find,
5.Open "DxDiag.txt" in a text editor such as Notepad and send the information to support.
The more detailed information you can provide, the better.
This is because errors can be reproduced and investigated quickly.
Thank you for your cooperation, patience and support.
Best Regards,
Live Wire Inc.
